Part Time

Front Office

You Are Dependable – being a few minutes early for work is normal for you. You look at what the great day ahead will bring. Our staff knows they can count on you to do whatever it is you are assigned with excellence.

You Love the Details – As a team, we want to make sure each customers needs are met. It is all in the details to make our customers experience the best it can be.

You Are a Team Player – you want the best for the customers that are working with us and work as a team member to get that accomplished. You add to the conversation and brainstorm with fellow staff on ways to make the experience more valuable.

You Are a Goal-Setter – you have goals for your work and for yourself. We have built a work culture were accomplishing goals is key to success. We have educational opportunities and areas that you can grow in as you deepen your experience in our industry.

NEED TO (the must have’s):

  • Be able to lift 40 lbs.
  • Prepare invoices and accept payments.
  • Answer the phone and schedule appointments.

WHAT YOU WILL BE DOING:

You will be involved with all the day-to-day activities that happen at our company. As the primary contact person with our customers, you are responsible for:

  • Making sure every customer is informed, happy and receiving the services requested.
  • Maintaining the daily duties and in a timely manner.
  • Communicating clearly with our leadership team.
  • The learning and using our software system
  • Learn the phone system and how to field calls
  • Check email for customers trying to schedule appointments
  • Perform outbound calls when the phone is quiet
  • Check voicemails and return calls as necessary

OUT BOUND CALLS

  • Respond to problems or concerns with services to the customers satisfaction
  • Maintain communication with clients, providing prompt answers to requests
  • Convey clear, and timely information to sustaining the relationship
  • Maintain accurate records of all communication with customers
  • Accurately convey information between customers and the team

GENERAL BUSINESS

  • Organize projects, processes, files and systems to drive efficiency, alleviate conflict and implement
  • Organizing, categorizing, cataloguing with efficiency and effectiveness
  • Recommend best practices and processes

DESIRED EXPERIENCE AND EDUCATION

  • High school diploma or equivalent
  • Previous experience in customer service a plus
  • Excellent work history and references

COMPENSATION
Pay depends on experience. Performance based bonus upon approval. We don’t hire to just fill a seat, rather we take our time looking for the right people. If you know without a doubt that you are a fit, let’s talk.

NEXT STEPS…

Step 1: Read Our Strategic Vision

Step 2: Fill out the Application