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HX Tech 1 – Cleaning Specialist

This position requires a hard-working and self-motivated individual who can professionally represent the company.

You Are Dependable – being a few minutes early for work is normal for you. You look at what the great day ahead will bring. Our staff knows they can count on you to do whatever it is you are assigned with excellence.

You Love the Details – As a team, we want to make sure each customers needs are met. It is all in the details to make our customers experience the best it can be.

You Are a Team Player – you want the best for the customers that are working with us and work as a team member to get that accomplished. You add to the conversation and brainstorm with fellow staff on ways to make the experience more valuable.

You Are a Goal-Setter – you have goals for your work and for yourself. We have built a work culture were accomplishing goals is key to success. We have educational opportunities and areas that you can grow in as you deepen your experience in our industry.

Role Overview

The intake, pre-evaluation documentation, cleaning and flushing of new incoming cooler/radiator projects. Final project cleaning & flushing

Responsibilities (tasks associated with this role)

  • Shop Opening Duties
  • Turn on lights
  • Unlock doors
  • Turn on air compressor
  • Check tank levels
  • Polite and professional customer interaction
  • Unloading and loading of projects
  • Maintain **UpKeep** reporting for all jobs, including notes, labor times, pictures, job documentation and pertinent project info. 
  • Intake of projects and associated documentation process
  • Physically stamp or engrave all projects upon intake
  • Ensure using pictures and notes that all original equipment, fittings, gaskets, clips, bolts, etc. are documented
  • Remove bushings, clips, piping, plugs and sensors as needed. Store in bin on bin rack marked with matching job #
  • Initial pics (With assistance from HX Tech 3 – Note buildup, possible leak indications, damage, customer specified issues)
  • Document original customer complaints, notes, issues and comments on UpKeep work order notes.
  • Tag project with correct work order / ICE#
  • Upon direction from Management or HX Tech 3+ – Proceed with project to Hot Vat • Power Wash • Box For Shipping • Chemical Bath • Stage For Later
  • Attend to spills ASAP, with absorbent, floor dry, or soaker pads. Remediate yard spills with powder detergent or dirt removal.
  • Power wash projects until absolutely clean
  • Flush internally to an extreme degree in both directions in order to remove any unseen debris, blockages, or residue
  • All internal debris, oil, coolant, or residue must be completely removed and rinsed free
  • Under HX Tech 3+ Supervision, ensure projects have proper flow, by filling with water and noting evacuation speed and behavior. Document results in work order on UpKeep
  • Remove all exterior debris, grease, residue and flaking paint
  • Additional hot vat soaking, chemical use, or manual means may be needed to accomplish the above
  • Pay special attention not to damage fins, fragile parts or plastics with high pressure water
  • Pay special attention not to damage fins, fragile parts, metals or plastics with acidic, base, or solvent chemicals. Alway test inconspicuously, as not to damage heavily.
  • Competently use and care for power washer and high heat functions. Including but not limited to, fueling, cleaning, cooling properly, inspecting parts, troubleshooting, maintenance and repair.
  • Drain and remove ALL water from inside units when completely clean
  • All testing will be verified with HX Tech 3+
  • All Final testing will be verified with Management
  • Accurately document labor time used in each work order
  • House keeping of cooler shop, including general clean up, sweeping, organization, extra clean up, tank, vat, and sump cleaning. Equipment fueling, maintenance and repair.

 

Key Results (expected accomplishments)

  • Customers are received, and depart with polite expedient help.
  • Great customer relations
  • Properly tagged and organized project intake
  • Epic picture and note collection for work orders in UpKeep app
  • Accurately document labor time used in each work order
  • Orderly project processing, cleaning, and testing
  • Supply HX Tech 3+ team members with a highly cleaned project ready for testing, inspection, or repair
  • Assist HX Tech 3+ team members in any means necessary to help expedite a properly cleaned, repaired, rebuilt, serviced project
  • Tag or mark all projects with ICE #
  • Keep cooler shop in a neat, orderly, and organized way, as to expedite a premium service or product.
  • Develop a keen knowledge of cooler / radiator types and construction
  • Develop a keen knowledge of cleaning tools
  • Develop a keen knowledge of cleaning processes, chemicals and tactics
  • Assist in the delivery of a clean fully functioning, serviced and leak free product that you can and your company can be proud of

 

Requirements (Expected Proficiencies)

  • Physically able to bend, twist, lift and maneuver a load
  • Able to accurately disassemble and reassemble projects
  • Understand and retain order of operation
  • Proficiently able to operate high pressure washing equipment safely
  • Able to identify a fully clean surface
  • Attention to detail
  • Great organization skills
  • Clear legible writing skills
  • Superior information retention and the ability to relay said information
  • Great documentation skills
  • Able to capture a clean detailed cell phone picture
  • Develop skills for and use the UpKeep App.
  • Mobile phone access to the apps. above

NEXT STEPS…

Step 1: Read Our Strategic Vision

Step 2: Fill out the Application

Note: The application includes questions about the Strategic Vision, so be sure to have it open on a separate tab for reference.